Enhanced Services: Improving Downtown's Quality of Life

The Miami Downtown Development Authority (“Miami DDA”) works every day to improve the quality of life by maintaining and beautifying the streets of Downtown Miami. In addition to working with local government on improving Downtown, Miami DDA has a couple of programs designed to assist with a clean and safe Downtown that pick-up where regular City services end.

> The Miami Downtown Development Authority has produced a one-stop resource brochure for commonly requested
   City/County services. To download brochure, please click here.

Meet Our Enhanced Services Team










CLEAN: DWNTWN Enhancement Team
The Miami DDA partners with Camillus House offering employment opportunities to economically disadvantaged and formerly homeless individuals.  Crew members are recruited and trained to reenter the workforce through the Downtown Enhancement Team (DET). The DET team provides the following services, seven days a week, throughout Downtown:

• Street sweeping
• Litter pick up
• Graffiti removal
• Sidewalk power-washing
• Landscape installation and maintenance

SAFE: DWNTWN Ambassadors
DWNTWN Ambassadors provide hospitality and security related services to the Downtown Area. Dressed in a bright orange shirt and DWNTWN baseball cap, the DWNTWN Ambassadors can be found seven days a week on the streets of Downtown Miami. The DWNTWN Ambassadors are trained to provide residents, tourists, employees and business owners with the following services throughout Downtown:

• Directions / Way-Finding / Parking information
• Providing “safe walk” services
• Serving as an extra set of eyes and ears to the Miami Police Department
• Visiting downtown business owners and managers to share info and report concerns
• Responding  to calls concerning incidents or injuries and alerting other responders