Enhanced Services – Clean and Green Teams
The Miami DDA’s Enhanced Services strive to supplement and enhance, but not replace, those services performed by the City of Miami, thus creating a welcoming and consistent experience throughout Downtown Miami. That’s why we work closely with the City of Miami, Miami-Dade County, and various agencies to consistently enhance and improve the quality of life within the Miami DDA’s District boundaries.
Downtown Enhancement Team
The Miami DDA partners with Camillus House to provide economically disadvantaged and formerly homeless individuals opportunities for employment. Dressed in bright yellow uniforms, the highly visible Team helps enhance the public realm. The Downtown Enhancement Team is trained to reenter the workforce providing the following services to keep Downtown clean and beautiful:
- Street sweeping
- Litter removal
- Graffiti abatement
- Sidewalk power-washing
- Landscape installation and maintenance
- Illegal dumping removal
- Pit Stops
Neighborhood Enhancement Action Team
Miami-Dade County’s Neighborhood Enhancement Action Team (NEAT), focuses their efforts to improve the quality of life in Downtown through landscape enhancement. The NEAT team maintains several street medians, green spaces, transportation gateways, corridors, and connections, and provides proper tree pruning to promote a safe and healthy canopy.
Enhanced Services – Hospitality and Safety Team
SUNDAY – WEDNESDAY: 8:00 am to 11:30 pm
THURSDAY – SUNDAY: 8:00 am to 12:30 am
To request a safety walk call: 305-415-3896
Learn More About Enhanced Services Success Metrics Here
Downtown Ambassadors
Downtown Ambassadors create a vibrant downtown community through hospitality and security related services in the district. This friendly Team, wearing bright orange shirts and a DWNTWN baseball cap, is approachable and welcoming.
Wondering where to get a passport, find a business, restaurant, event, or just need a safety walk? A Downtown Ambassador will be nearby to help answer those questions. Ambassadors are trained to provide residents, tourists, employees and business owners with a variety of information and assistance.
The Downtown Ambassadors work cooperatively as additional eyes and ears for the City of Miami Police Department, maintaining a professional relationship with all local law enforcement, code compliance, and other city entities.
The Downtown Ambassadors provide the following services throughout Downtown:
- Directions / Way-Finding / Parking information
- Providing “safe walk” services
- Report incidents, code compliance violations, solid waste, and other concerns to the Miami DDA
- Visiting downtown business owners and managers to share info and report concerns
- Respond to calls concerning specific incidents (suspicious persons, tourists with special needs, graffiti, panhandling, litter) and alerting other responders
- Hospitality services during Miami Heat home games
